FREQUENTLY ASKED QUESTIONS

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Yes! Care is available via telemedicine or in person (Arizona + Maine), so you can receive support from wherever you are. However, to provide the very best care we require at least one in-person visit per year. 

Program fees are not eligible for insurance reimbursement. After each visit, you can request a superbill which you can submit to your insurance company for potential reimbursement of visit time. An annual in-person exam is required to maintain continuity of care and eligibility for  documentation.

You may schedule between 2–6 visits per year depending on your needs. Unused visits do not roll over, so we encourage you to take full advantage of the time available to you.

Because this program is designed as a year-long partnership, cancellations are not permitted after 7 days from your initial intake. If you decide not to continue within the first week, your payment will be refunded minus $1,000 for your comprehensive first visit.

Yes. The Clear Path Concierge Program renews annually unless canceled. You’ll receive a reminder in advance, with the option to opt out before your next renewal.

If you still have visits left in a previously purchased care package, you are welcome to use them as planned—nothing changes. After your final visit, you’ll have 60 days to enroll in the Clear Path Program at the Founders Circle rate. After that, standard program pricing applies.